“Thank you for your letter, the cheque and for all the hard work that you have done for me over the last couple of years.  I have been very pleased with the service that your firm has provided. I came to you from a personal recommendation and have had no reservation in recommending you to other of my colleagues who have needed legal advice.”

“I want to thank you for your sensitivity over my brother’s wishes regarding his Will.  You were very skilled at ensuring his wishes were fulfilled at the same time as looking after my feelings.”

“I also want to thank you so much for the professional help I have received over the past three years.  The care and attention shown to me by your colleagues have kept me sane, and enabled me to cope with all the ups and downs of my difficult and sad divorce. The receptionist always gives a warm welcome which puts you at ease.  Miss Moore and Mrs Randall were so experienced I felt safe.  Their kindness and care helped me at a very vulnerable time in my life. I shall always remember Williams Thompson with great affection.”

“I would like to take this opportunity to thank you for your kindness during the last few difficult months and, if necessary, I will certainly contact you again.  I will also recommend you should anyone need your services.”

“Just wanted to drop you a quick note to thank you so much for all your help and support over the last 18 months.  Whilst I could never have got this far without my ‘team’, you were undoubtedly the glue holding us together.”

“Just a quick note to say thank you for getting my divorce sorted out so quickly and for helping me get my life back.  Things are really good now.  Thank you once again.”

“Thank you very, very much for all of your help, support and guidance over the last 5 years (!!).  I don’t have the right words to express properly but hope that you know how grateful we are to the difference you’ve made to our family.”

“Thank you for the way you and your firm dealt with my affairs, and for being what I considered very reasonable with your rates of business.  It was nice to deal with someone who is honest and understanding of the situation as it was.  Therefore please accept this little thank you for all of your help and a job well done.”